12.2 oacore managed server starts in ADMIN mode - java.lang.ClassNotFoundException

Issue:

EBS 12.2 Application services are bounced as part of regular maintenance. During startup oacore_server1 Managed server started in ADMIN mode rather than RUNNING mode.

Below are the errors found in oacore_server1.log file.

Caused By: java.lang.ClassNotFoundException: oracle.apps.bne.integrator.document.ooxml.BneCreateDocumentService

Solution:

web.xml has some how updated with incorrect values for servlet class.

At Line 341 of file

$FMW_HOME/Oracle_EBS-app1/applications/oacore/html/WEB-INF/web.xml Below is the found value:

<servlet-class>oracle.apps.bne.integrator.document.ooxml.BneCreateDocumentService</servlet-class>

Update the value with below change:

<servlet-class>oracle.apps.fnd.txk.util.TXKSubstituteProductServlet</servlet-class>

Save changes and bounce oacore_server1 managed server.